First time we tried to use Morrisons website to bulk purchase, we had awful experience trying to navigate and pay, nearly gave up, but suddenly managed to get it done. After that awful experience we vowed never to attempt again.
Today, we need to replenish our Guinness 0% alcohol, and Morrison had a special offer, we brave up, again after finally managed to add the items into the shopping trolley, tried to pay, and suddenly we're being signed up for a digital card! then we're dumped, no payment taken, our order vanished.
We called up their helpline, a kind lady tried to help us, after 18 minutes, both of us had to give up, even Morrison's helpline couldn't assist us.
We do all our shopping online, so we're not technophobes, this IS the most ridiculous user UNfriendly and draconian website ever.
1 year ago
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