I don’t like to complain or write negative reviews, however on this occasion & given the recent and constant advertising I have to say something.
For the last week we have been bombarded with the usual Morrison’s adverts and I was particularly taken by the raspberry roulade and finally decided to take a trip to our local Morrison’s in Brighton to buy one.
On entering the store there was a huge picture adverting the roulade and I headed straight to the frozen deserts only to find out there was none in store.
On enquiring with the store manager I was told the last time they were in stock was at Christmas and some excuse that it’s only available at the larger stores, the Morrison’s in Brighton is hardly small.
Nevertheless I was told to order online or at customer services but that’s hardly the point and now when I see your advertising and wonderful offering I can’t help wondering if these items will actually be in store, so after my experience today I have a somewhat negative association with Morrison’s and your ‘false’ advertising, all I know is I wasted a trip down and ended up buying items I wasn’t even planning to just because I was in store, so I can’t help wondering if that’s the aim.
Not impressed at all!
6 years ago
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