Very very poor customer service and I am willing to share the complaint ref: (21238534) I had an issue with the "more" points not being credited on several occasions, I asked for a reply and got the standard email back stating I would be contacted within 3 days. After 5 days of no reply I emailed Customer service and received a very curt 3 line reply saying it was my fault I had not had a reply. I then emailed back to the sender and also to the C.E.O.& days later and no one has even bothered to contact me either to explain my original issue or to apologise for the insulting reply I had from customer service.