A Morrison’s employee was responsible for damaging my husband mobile phone whilst he was visiting the Bedford store. At the time the employee and store manager agreed it was their fault and began the claims process. The £500 repairs were eventually authorised after much chasing. 2 months later and countless more phone calls, we have still not been reimbursed. Staff have been rude, unapologetic and down right obstructive. I have never had the misfortune of dealing with such poor service. Shame on you Morrisons!
5 years ago
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