During the run-up to Christmas I observed a clutter of displays, shelf-stocking trollies and piles of goods in the aisles at the Aberystwyth store. I mentioned to an employee in livery that the aisles were cluttered and obstructed. The apparent 'shelf-stacker' denied that was any form of obstruction. I was at least obvious that the path was crowded and difficult to navigate. The "shelf-stacker" then marched down the aisle toward a Tannoy connected telephone and called for a senior manager to attend urgently. I continued my shopping until a man who appeared to be a senior person accosted me in the company of the "shelf-stacker". The "shelf-stacker" then accused me of swearing at and abusing him. ….. I NEVER used foul language or abusive language toward the employee. I simply grumbled about the clutter. The manager then sent the complainant away (before I could talk to him) and seized my shopping basket and threatened to call the police if I ever returned to the store. Some days later I called Morrisons HQ and gave a report to their complaints phone line complaining about the unfair treatment. I requested a written reply. There came none. After about a month I returned to shop located at place that I have patronised for probably longer than that manager has been alive. I have not been challenged for shopping there ever since. I will continue to shop there as long as it pleases me. Any request or demand by any "manager" to remove me will require the acquiescence of the Police! I am: James C. Field Dan-y-Coed, North Beach Road Clarach, Aberystwyth SY23 3DT 01970 820132 07890 652383