I went into the Evesham store at 0830 this morning to find that there was almost no fruit or vegetables, no meat on the butchery counter at all, almost no pre-packaged meat, no eggs, no bread and hardly any canned or packet goods. The cleaning materials shelves were also almost empty - it all looked like a Soviet Union shop during the Cold War. I took my meagre shopping to the self-checkout and processed it. Having bought 4 small tins of tomatoes (the equivalent of 2 x 400g standard tins, which they didn't have any of), I tried to scan a packet of spaghetti, but the system wouldn't allow it as I had "exceeded the permitted amount". When the assistant came, she said that because I had bought 4 small tins of tomatoes, I couldn't buy pasta. The system also wouldn't allow me to buy a tetrapack of cannellini beans for the same reason. Nowhere in the store was there a sign saying that if you bought tomatoes, you couldn't buy pasta or beans, (or any other combination of goods) but the assistant got very shirty with me when I protested. Other supermarket chains state clearly the limits they are imposing (e.g. Aldi allows no more than 4 of any particular item per customer) but it seems to be too much trouble for Morrisons to make their policy clear. I have had problems with Morrison's before, particularly with pre-ordered items at Christmas, but this was the final straw. Needless to say, I shan't be going there again.
5 years ago
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