On 16 March 2020, having been advised by the Government that I was at-risk and should stay in for 12 weeks, I made two Morrisons online grocery orders. The first was due on 21 March between 9 and 10pm. I received an email stating that the order had been dispatched at 7.15pm and which items had been replaced. No delivery materialised and at 11.47pm I was informed that the delivery had been cancelled. There was no response from the Customer Service number and, having emailed, I received a response apologising that online slots are not available! My second delivery also did not turn up despite an email again confirming dispatch and replaced items. I shall never shop at this store again as, frankly, they have lost my trust and confidence and have let me down. In a time where there are some true heroes in the community, Morrisons have been found wanting.