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Anonymous
Online delivery from Morrisons didn't arrive. Due between 8 and 9 last night. Got text saying they were on their way. Three hours at window looking for them arriving. Got email sent in the early hours of last night saying order was cancelled.No reason given for not delivering. Can't get a reply by email from customer services.Can't get a online update after making initial contact with customer services last night.Told on phone the reason given by shop was that they couldn't find me,but they have delivered before. I live 2 minute drive from shop. I have a heart condition so rely on online shopping at moment. Bank had authorised payment so that can't be reason. Very distressing experience.
5 years ago
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Morrisons has a 2.2 average rating from 2,026 reviews