Home Delivery on Sunday 21 Jun, came approx 90 minutes early, in eight bags. These were dropped at my front door. I am 69, with mobility issues, which meant I had to resort to online shopping which I had not done for some time. That bags were gathered around my doorway and I began to carry them the short distance to my kitchen. The driver left and I on checking my order discovered not only were there 16 items missing. But, I also discovered I was in possession of two bags of someone else shopping. I am shocked at how hard it has been to get a response to this. Online and telephone response are a complete unacceptable. The only response I got was left to a reply on Facebook two days ago Since then nothing. I do not accept Covid as a reason or excuse for the poor communication response to this and try to resolve it with Morrison's. I gave up trying with Online and telephone. Doesnt anyone care that I am missing half my shopping, or that I have two bags of someone else shopping. THAT IS TWO UNHAPPY PEOPLE WITHOUT THEIR SHOPPING. Seemingly, not.