I'm giving them one star. I got my first Mobility car 3 years ago. A Hyundai Tuscon automatic PHEV. I paid just over £6,000 deposit towards my new car. Now I do need my car even if it's for short journeys. I have only done 3,000 miles in the 3 years. If I go for another car I lose that deposit completely. However Mobility will make a big profit when they sell off the car. I am now left with having to pay out another high deposit to get another car. If the car was privately bought on a PCP and paid for by myself using my Mobility allowance, it would of had some value in it to transfer onto another new car, a bit like a deposit but using the equity in the car to pay for it. Now Mobility are making a fortune out of disabled customers high up front deposits when they come to sell the car. I know they give you a £750 refund but that's nowhere near the amount of money they will make from that cars sale. A lot of you will say get a cheaper car and pay a lower deposit. I need an automatic with electric plugin capabilities. It's like Mobility are taking all the profits from 3 year old customers cars. I thought this company was setup by the tax payers and was a charitable company? No wonder they have £ million pound artwork on there office walls