Poorly trained staff who can't understand that some customers are on the Autistic spectrum, the woman i dealt with today infuriated me so much I had to end the call as it was impossible to get any space to explain what i needed to explain, now left stranded waiting for the twelth of never for a replacement hire car where Motability say its responsibility of Europcar and Europcar say its the responsibility of Motability, in 2025 Motabliity continue to remain amateur and clueless on customer service and dealing with people with a disability.
3 weeks ago
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