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Emanuele Ardito
AVOID AT ALL COST!! WORST EXPERIENCE EVER!!! Worst experience ever with online shopping. I bought some side bags for my motorbike ( as I suppose to travel trought Europe from the 3 of June )at the beginning of Abril that supposed to be delivered in 10 days time, Nothing as been delivered and after 15 days I wrote to the company that told me that the delivery time was 55 days, and was scheduled for the 26 of May. Still nothing happened so I wrote again the 27 of May and they assure me that will deliver on 4 of June. That was very late but I reschedule my tour cross Europe for the 8 June. Nothing been delivered yet again, and ones I went back to the company they told me that still don't have the side bags, and I'll have to wait 6 to 8 weeks !!!!! And if I didn't like it I could order from someone else, when I've been already waiting for 70 days!!ITS A JOKE!!! I ask them to find a solution and if they could offer me some different bags or I I had to ask for refund, explaining them that I lost by old debit card and that de refund had to be on the new one.....wait for this... They wrote an email blaming me for the delay telling me that I knew it already and that they refund me on the los card! They are scummers! Be very aware! I have to change all the plans of holidays that I did after one year of hard work, as it was impossible to leave without bags, and with a very thight budget . AVOID AT ALL COST! Horrible customer service, hopefully the lady on customer service will loose her job, as she doesn't know how to do it
3 years ago
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Motea has a 1.7 average rating from 143 reviews