“hello. I absolutely do not recommend and I certainly advise against any cooperation with this company. I bought a center stand for a motorcycle. I installed it at a mechanic's. It turned out that the product is defective and at any moment the motorcycle can fall over and damage or endanger the health of me or someone around me. The company does not feel obliged to refund the money for assembly and disassembly, using the excuse that the product is for self-assembly. It is absolutely not. It took the mechanic with an assistant over an hour in the workshop. So if you want problems, feel free to shop at Motea.”
“I was very skeptical about how this would work out for me after seeing so many bad reviews. I purchased the stand and it shipped promptly through FedEx. Then the problems began. First, my package was held up at U.S. customs. That was not their fault I guess. Secondly, trying to get ahold of someone is bloody murder. They have a phone number but no 1 800 number. After looking for some time I found their email and it was about a 24 hour turnaround to receive a response.
Value for the money is awesome, however the customer service is lacking. In the end, the product works as advertised.”
“There is no contact number in their website if you need help and no way to message them as well. If you try to message them in their social media they don’t even respond. I dont know if this is just a bad costumer service or this company is a scam.”
“I ordered Aluminum Panniers for my Suzuki DR650, they came within a month, not abnormal for Hawaii. the 36L pannier lid wasn't locking due to the lid latch placement, so I would always key lock it. I haven't had the set of panniers for less than a month and the Lid flies off on the way to work, could not find it. I have reached out to Motea at least 7 times to ask for any help whatsoever without any response. I even tried to buy a new pannier single and now the website won't let me. Customer service is not just horrible, IT DOESNT EXIST WITH THIS COMPANY. All I need is the lid. No answer.”
“The chair I ordered looked nothing like the picture or what was advertised on the website. Customer service not only refused to help but was also rude and condecending when contacting them. Avoid this company at all cost, they are scamming you.”
“Purchased an item to be shipped to the UK. Motea told me the import taxes were 25%. When the item arrived I had to pay almost 50% tax. Moteas' response, it is my error. They clearly are vague around taxes so as to not put off international buyers. If you're in the UK, avoid at all costs.”
“Like the rest of the reviews on here the product is dreadful with no fitting instructions and a damaged lock on the panniers. Hopefully i am protected as I bought with a credit card. Feel totally ripped off with a rubbish product”
“Don't use this company they tell you on your invoice that they have paid the import fees but they haven't you will have to pay it before your item gets delivered”
“Absolute scam! I ordered from this company in Dec 2024 only to find out my $200 order wouldn't be delivered til Aug 2025, WTF? No real contact info and no way to fix this. DO NOT use these scammers!”
“This platform is a prime example of poor service and unprofessionalism. They seem more interested in taking your hard-earned money than in actually providing support. I regret not researching them more thoroughly beforehand. I ended up losing $45,500 in just one month. Thankfully, I filed a complaint with SPECTRUM-CREST, and they helped me rec()ver my funds last week.”
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“They all work together to steal your money, and that's how they stole mine until I contacted S I M O N C H * C O M, which helped me recover my investment and profit. They entice investors with false returns, and once they gain your trust, they will take a sizable withdrawal from your accounts, draining your money.”
“All of these conspire to steal your money, and that's how they stole mine until I got in touch with TREBLESLTD/COM, which allowed me to recoup my investment and profit. They use faked returns to lure investors, and after they earn your trust, there will be a big withdrawal from your accounts that drains your funds.”
“This place is a scam there phone # is fake . And can't reach anyone . I had to put in a complaint to PayPal to get my money . Work very hard for my money the 200 bucks they almost got me for . Now I check reviews.”
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“I ordered a set of crash bars for a Honda varadero xl 125 online the beginning of July they took the money out of my bank by the 9th of July got a reply saying they would be delivered 28-31 of August. Haven’t heard anything since, still not delivered I wish I’d read the reviews before ordering, looks like a cowboy company”
