“I am very happy with Motea. I ordered crash bars for my Triumph Speedmaster and received my order 7 days after I ordered it. The price was great and I received exactly what I ordered. I will gladly use Motea for any add-on parts I need in the future.”
“I ordered the panniers for my Aprilia Tuareg. Quality is the same as others, fit is great, looks great and arrived at my Nevada home in less than two weeks. I was reluctant with the negative reviews, I am very glad I took the risk.”
“Trying desperately to get a refund, I cannot even get information about my purchase after many emails, the one 020 telephone number has no interest whatsoever have been waiting since June the 5th ….. I feel like I’ve done my £370.00 ( usually leave 5 star reviews)
Please ,please , please be careful as there is no way to get help or communication”
“I wasn't sure if I would buy from motea after reading negative reviews. I purchased side mount plate for my HD well delivered item as described very pleased I really recommended”
“After reading all the negative reviews, I was concerned since I had just placed and order with them. However, the parts showed up within a few days from ordering, and they were amazing quality, and packed almost too well! So far I'm very pleased and will definitely order again.”
“Excelent experience.
I had a question about the ordered product - the answer from costumer service was fast and extremely effective.
I can only recommend”
“Really pleased with MOTEA parts, communication and customer support!!!
I highly recommend this business!!!
Even if you have any issue they will try to give a solution!!!
Bought a pair of extended saddlebags for my FLHR, i love them!!! Great quality, paintjob is excellent!!!
Moreover, i bought a pair of saddlebag rail guards, they were great as well!!!
Will buy again for sure!!!”
“Ordered a rack and back rest but I could not get it to fit properly so I phoned to say why and they refunded me straight away via eBay. So I went directly to there web site to order a different type, it came with no problem and fitted perfectly. I found them good to deal with, I understand that sometimes thing don’t fit as you would expect it to but I would buy of them again.”
“They are based in Germany and sell motorcycle accessories & clothing; they had exactly what I wanted at a reasonable price. I ordered on a Friday and the paddock stand arrived the following Wednesday, better than a lot of UK companies. The stand was of much higher quality than I had expected and was packed extremely well, so it arrived in perfect condition. This is the second time I have used them and both experiences have been exceptional.”
“I first ordered a motorcycle rear wheel hydraulic moving device for my Suzuki. This was delivered correctly and in reasonable time from Germany.
The company kept me informed all the way and the quality was very good. I then needed crash bars for the same bike and again all went to plan and I was again very happy with the quality and especially the sturdiness of the 28mm bars. They have been fitted and look great. It would have been nice to have more detailed instructions but it came with a good exploded view of the way it went together but a utube video would have been good. I read the reviews for the company after I had completed my two purchases and I didn’t recognise a lot of the complaints. If I had read the reviews first I might not have used the company which would have been a shame. Mine was a positive experience and hope yours is the same. Patrick.”
“Ordered constands easy plus communication excellent just one concern box package was just selotaped it had split open but everything was there suggest using securing bands but this probably was the fault of the different courier services not Motea excellent stand went together easy.”
“I was gonna order from this company, but to many bad reviews for me even to consider buy from this mob.
Had to give it a star rating to express my views”
“The product came to me damaged, it stated ‘free delivery’ and I was charged £83 by the courier. I get there’s an potentially a tax on goods entering the UK but this should have been stated on and or added to the confirmation of order. That way I would’ve been able to work out my outgoings.
When I emailed Motea to stated the above, I’ve received no reply. I tried to call their German line (being a bilingual German speaker but it was “out of use” Gutted!”
“Ordered a gel seat. Apparently shipped in a few days. Now in Customs in the UK for last 2 weeks but cannot contact their shipper (UPS) to find out why. No response from emails to Motea and their "help" page is useless. By way of comparison I ordered some crash bars from Heed in Poland on a Monday night and I received them on the Friday morning of the same week. No comparison in service and won't be using Motea again.”
