“I bought some crash bars for my KTM 890 and paid in fully when ordered, only to be charged another 67% more COD to receive the parts (dishonesty is hard to overcome). I paid it because no one else makes them. When I received the parts the package was severely damaged, as were the parts. I have to repaint the parts now. I would never use them again.”
“hello. I absolutely do not recommend and I certainly advise against any cooperation with this company. I bought a center stand for a motorcycle. I installed it at a mechanic's. It turned out that the product is defective and at any moment the motorcycle can fall over and damage or endanger the health of me or someone around me. The company does not feel obliged to refund the money for assembly and disassembly, using the excuse that the product is for self-assembly. It is absolutely not. It took the mechanic with an assistant over an hour in the workshop. So if you want problems, feel free to shop at Motea.”
“There is no contact number in their website if you need help and no way to message them as well. If you try to message them in their social media they don’t even respond. I dont know if this is just a bad costumer service or this company is a scam.”
“I ordered Aluminum Panniers for my Suzuki DR650, they came within a month, not abnormal for Hawaii. the 36L pannier lid wasn't locking due to the lid latch placement, so I would always key lock it. I haven't had the set of panniers for less than a month and the Lid flies off on the way to work, could not find it. I have reached out to Motea at least 7 times to ask for any help whatsoever without any response. I even tried to buy a new pannier single and now the website won't let me. Customer service is not just horrible, IT DOESNT EXIST WITH THIS COMPANY. All I need is the lid. No answer.”
“The chair I ordered looked nothing like the picture or what was advertised on the website. Customer service not only refused to help but was also rude and condecending when contacting them. Avoid this company at all cost, they are scamming you.”
“Purchased an item to be shipped to the UK. Motea told me the import taxes were 25%. When the item arrived I had to pay almost 50% tax. Moteas' response, it is my error. They clearly are vague around taxes so as to not put off international buyers. If you're in the UK, avoid at all costs.”
“Like the rest of the reviews on here the product is dreadful with no fitting instructions and a damaged lock on the panniers. Hopefully i am protected as I bought with a credit card. Feel totally ripped off with a rubbish product”
“Don't use this company they tell you on your invoice that they have paid the import fees but they haven't you will have to pay it before your item gets delivered”
“Absolute scam! I ordered from this company in Dec 2024 only to find out my $200 order wouldn't be delivered til Aug 2025, WTF? No real contact info and no way to fix this. DO NOT use these scammers!”
“This platform is a prime example of poor service and unprofessionalism. They seem more interested in taking your hard-earned money than in actually providing support. I regret not researching them more thoroughly beforehand. I ended up losing $45,500 in just one month. Thankfully, I filed a complaint with SPECTRUM-CREST, and they helped me rec()ver my funds last week.”
“I wanted to share my terrible experience with this firm with you. I still don't understand how I got into such a bad financial situation. Fortunately, though, TREBLESLTD*COMÂ helped me get my money back. Every transaction I made on the platform was monitored by them. If you ever find yourself in a similar circumstance, you should definitely check out TREBLESLTD*COM.”
“This place is a scam there phone # is fake . And can't reach anyone . I had to put in a complaint to PayPal to get my money . Work very hard for my money the 200 bucks they almost got me for . Now I check reviews.”
“I ordered a set of crash bars for a Honda varadero xl 125 online the beginning of July they took the money out of my bank by the 9th of July got a reply saying they would be delivered 28-31 of August. Haven’t heard anything since, still not delivered I wish I’d read the reviews before ordering, looks like a cowboy company”
“Simply the worst experience. Given a discount only to be charged double that in duty. No warning. No pre purchase listing of cost. This is a disaster company.
I’m trying to get a message to MOTEA but there is no route in. Once they have your money it’s ’bye bye’”
“So motea is quick to take my money but slow to return my emails for a refund for a defective constant centerstand. I haven’t received no email nothing. And I bought a head lift paddock and still nothing e-mail or tracking number.”
“Bought engine bars for a KTM1290 Super Adventure, they were the wrong ones for a model year 2024 despite being advertised as for my bike. They wanted loads of photographs then insisted on a refund which meant it cost me the ÂŁ50 import duty, great…. All they needed to do was send me the correct bars & a returns label, useless….”
