Motea Reviews

"If it let me do no stars that would be my decision.. bought parts for my bike states they\u2019re for my bike \u00a3400 worth and they don\u2019t fit nor will they accept my return of them having paid extra for the 30 day return guarantee..im very unhappy \ud83d\ude41 absolutely garbage company with poor quality control and costumer service."

"Customer support is very slow and answering in German. While I\u2019m writing them in English.\r\n\r\nI\u2019m trying to get my invoice for over 2 weeks now. And they keep sending me the wrong one. Very frustrating!\r\n\r\nNever buying from here again.\r\n\r\nAlso the product are not as good as they look on the picture!"

"Customer support is very slow and answering in German. While I\u2019m writing them in English.\r\n\r\nI\u2019m trying to get my invoice for over 2 weeks now. And they keep sending me the wrong one. Very frustrating!\r\n\r\nNever buying from here again.\r\n\r\nAlso the product are not as good as they look on the picture!"

"If I could give this company 0 stars I would.. absolutely pathetic, I ordered a full panner set for my motorbike, basically a top box and 2 panniers, a box for the left and a box for the right hand sides of the bike, however when they arrived I had to pay \u00a3194 import taxes etc, on top of this I received 2x left boxes and not a left and right set.\r\nWhile I was starting the return of the wrong item for a refund I purchased a right hand box as i needed the set for a pre arranged upcoming road trip, this arrived and I had to again pay import taxes totalling \u00a3110 and upon opening my parcel motea had again sent me another left hand box, so now I have 3 left boxes and an over \u00a3300 wasted in import costs.\r\nI am appalled by how this has been let happen, surely someone should be visually inspecting orders fully and checking items match up visually with what has been ordered prior to dispatch."

"If I could give this company 0 stars I would.. absolutely pathetic, I ordered a full panner set for my motorbike, basically a top box and 2 panniers, a box for the left and a box for the right hand sides of the bike, however when they arrived I had to pay \u00a3194 import taxes etc, on top of this I received 2x left boxes and not a left and right set.\r\nWhile I was starting the return of the wrong item for a refund I purchased a right hand box as i needed the set for a pre arranged upcoming road trip, this arrived and I had to again pay import taxes totalling \u00a3110 and upon opening my parcel motea had again sent me another left hand box, so now I have 3 left boxes and an over \u00a3300 wasted in import costs.\r\nI am appalled by how this has been let happen, surely someone should be visually inspecting orders fully and checking items match up visually with what has been ordered prior to dispatch."

"If I could give this company 0 stars I would.. absolutely pathetic, I ordered a full panner set for my motorbike, basically a top box and 2 panniers, a box for the left and a box for the right hand sides of the bike, however when they arrived I had to pay \u00a3194 import taxes etc, on top of this I received 2x left boxes and not a left and right set.\r\nWhile I was starting the return of the wrong item for a refund I purchased a right hand box as i needed the set for a pre arranged upcoming road trip, this arrived and I had to again pay import taxes totalling \u00a3110 and upon opening my parcel motea had again sent me another left hand box, so now I have 3 left boxes and an over \u00a3300 wasted in import costs.\r\nI am appalled by how this has been let happen, surely someone should be visually inspecting orders fully and checking items match up visually with what has been ordered prior to dispatch."

"If I could give this company 0 stars I would.. absolutely pathetic, I ordered a full panner set for my motorbike, basically a top box and 2 panniers, a box for the left and a box for the right hand sides of the bike, however when they arrived I had to pay \u00a3194 import taxes etc, on top of this I received 2x left boxes and not a left and right set.\r\nWhile I was starting the return of the wrong item for a refund I purchased a right hand box as i needed the set for a pre arranged upcoming road trip, this arrived and I had to again pay import taxes totalling \u00a3110 and upon opening my parcel motea had again sent me another left hand box, so now I have 3 left boxes and an over \u00a3300 wasted in import costs.\r\nI am appalled by how this has been let happen, surely someone should be visually inspecting orders fully and checking items match up visually with what has been ordered prior to dispatch."