If I could give this company 0 stars I would.. absolutely pathetic, I ordered a full panner set for my motorbike, basically a top box and 2 panniers, a box for the left and a box for the right hand sides of the bike, however when they arrived I had to pay £194 import taxes etc, on top of this I received 2x left boxes and not a left and right set.
While I was starting the return of the wrong item for a refund I purchased a right hand box as i needed the set for a pre arranged upcoming road trip, this arrived and I had to again pay import taxes totalling £110 and upon opening my parcel motea had again sent me another left hand box, so now I have 3 left boxes and an over £300 wasted in import costs.
I am appalled by how this has been let happen, surely someone should be visually inspecting orders fully and checking items match up visually with what has been ordered prior to dispatch.