Worst Customer Service - So bad it's unbelieveable! I order an adapter for my ConStand to fit my new bike. It arrived missing a bolt. This was obvious from the picture of the contents and that I fitted one of these to a previous bike. It's an engine bolt so didn't want to try to find something in the hardware shop. After 3 messages via their website, I was getting no response - I finally had to open a PayPal dispute to get their attention. I'm hoping to soon get a refund as a sent the item back at a cost of €20 to me. On an €80 purchase! The worst part is now my ConStand is completely useless. Do I order again with the hope they'll get it right the next time or just chuck my ConStand in the skip and be done with it? Anyway safe to say I won't be shopping on Motea again and couldn't recommend a ConStand unless you are planning on never changing your bike.