Eternally long waiting times but of course the money is collected immediately. Very poor customer service. You wait a long time for answers that you can't do anything with. No noticeable response to improve things. Today I've already been waiting 26 days for my order and I get answers from customer service saying that the parcel is being "specially processed". What the hell is this? I really feel like I've been taken for a complete fool. All I can say is: Hands off. It's not worth all the trouble, especially as the direct competition can demonstrably do everything much better. I strongly advise against it. NEVER AGAIN MOTEA. Translated with DeepL.com (free version)