KH
I bought a dress for my daughter for Christmas, and the sizing was very inaccurate. Although I bought her size, it didn’t fit her at all an was lacking quality. When I went to return it, I was told they had a 14- day return policy, at Christmas! And then she said they sometimes allow 30 days (um, which one is it?) but I was ten days beyond that. (I bought it in early Dec and have it to her for Xmas, and was within the 30-day range from Xmas day.) No offer of a credit. No offer of a discount on a future purchase. Nothing. So I am stuck with a dress I don’t want. I will never shop at this outlet again. If they handled the return better, I would not be writing this negative review. When buying online, and at Xmas, a return policy that considers the customer is everything.
2 years ago
Read Motel Rocks Reviews
Motel Rocks has a 1.4 average rating from 207 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial