I bought a dress for my daughter for Christmas, and the sizing was very inaccurate. Although I bought her size, it didn’t fit her at all an was lacking quality.
When I went to return it, I was told they had a 14- day return policy, at Christmas! And then she said they sometimes allow 30 days (um, which one is it?) but I was ten days beyond that.
(I bought it in early Dec and have it to her for Xmas, and was within the 30-day range from Xmas day.)
No offer of a credit. No offer of a discount on a future purchase. Nothing.
So I am stuck with a dress I don’t want. I will never shop at this outlet again. If they handled the return better, I would not be writing this negative review.
When buying online, and at Xmas, a return policy that considers the customer is everything.
3 years ago
Motel Rocks has a
1.4
average rating
from
215
reviews