I had a horrible experience with this store. I placed an order on a dress and realized immediately the address was incorrect - my bad. I understand that that was my fault. I emailed literally seconds after placing the order and kindly asked if there was a way to cancel the order or change the address (as it was sent to a different city than I live in). They did not get back to me for 3 days and all they said was that there was nothing they could do and the dress was already on it's way. On their website it says cancellations and changing addresses can be options if you communicate with them quickly enough. and if immediately after ordering isn't quick enough, then I do not know what is. I have dealt with similar issues at different online stores and had no issues and always received the help I needed. Not to mention only in the fine print can you find out if you are international you have to pay clearance fees up to 20$. So now i am out 80$ and a random person will be receiving a dress. Will not be purchasing from this site again.