Terrible customer service
Bought a expensive fur coat for my daughter after she gave birth to her first child, after taking the present to hospital I realised the security tag was still on coat.
I had to take this all the way back to the store which was over 40 minutes each way, after taking this in to store and explaining to the cashier they were so rude and didn’t even apologise.
I understand mistakes happen, however this was ridiculous to not even apologise and be quite blunt about it.
This was an error on Mothercares part and no apology was even given!
Terrible customer service!!!
5 years ago
Mothercare has a
3.2
average rating
from
199
reviews