After finding myself in arrears with NO notifications from MotoNovo in February I paid all the arrears in 3 payments by March they then took further payments on the 6th April, 28th April and 28th May. MotoNovo then decided it wold be fun to update my credit file in April with 4 payments in arrears and then in May with 2 payments in arrears even though I am completely up to date with all payments and have sent Bank Statement to confirm this - I am now having to resign as a Company Director as my personal credit rating thanks to MotoNova is now affecting the business I work for - thanks MotoNovo - you are all a bunch of wasters, customer services do nothing and their complaints handler S.J is an out and out LIAR