Purchased a used car with finance from MotoNovo. Due to a bodged repair I contacted MotoNovo Vehicle Quality Team for help. I rejected the car the car dealer became very unprofessional and argumentative but, despite having to wait several weeks for a claims handler to be appointed the arranged a 3rd party examination of the vehicle and supported my rejection. All money I had paid out including deposit, contribution to repair costs and payments made even a small but very welcome compensation payment. 1st class service
1 year ago
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