Theresa
I was made up with this company and very grateful to be given a chance. It doesn’t rely on credit scoring which for me was a life saver! I have always paid my way, and am a very good payer but when they rely on scoring it’s not a true reflection of how I take care of my bills. My bad score was due to paying a lot out previously - not that I didn’t pay, just the amount of credit due to a past relationship with everything in my name. So it has damaged my score a lot. So I didn’t think I would be accepted, and I didn’t think it was real until the car was actually here in front of me! and now it is :) I applied on the Thursday night, after working hours, and so received a text message asking what time was convenient to call the following day. I put 10.30am and I received a phone call at exactly 10.30am :) The guy who dealt with me in the first instance was a guy called Sayan. He was lovely and a real joy to speak with. There was no pushy sales, and he listened to my needs etc. We browsed through cars simultaneously while talking on the phone and managed to secure one. This after a few phone calls back and to, but we got there in the end. I was impressed by the way he would keep me in the loop, and like I said, no pushy sales. I told him how much I wanted to pay and he stuck to it. He answered any queries I had, or doubts, and set my mind at rest. Explaining the process to me on what happens next. He asked did I want to pay a deposit - which I didn’t have to, and I said yes, which drove down my monthly price. However, this was optional and there was no pressure to do so. They sent someone out to view the car and do an appraisal on it. Afterwards, they emailed me a photo of a scratch, and asked was I happy with the appraisal. There was a sketch of the car with the location of the scratch, along with a photo. I was happy and so I signed online. Once I had secured the car with Sayan, i paid the deposit by a link sent to me. This was days after all this process, which made me feel at ease that they wasn’t just after money instantly. I was asked when I wanted the direct debit for and I said the 22nd of the month. Now, the car was delivered to me on the 14th and they took no instalment, only the deposit, and still haven’t and wont until the 22nd! So I have the car before they’ve even taken the first payment, which again, shows trust and it made me feel at ease. I then was in touch with Leanne from quick Car finance, who also kept me informed on what was happening. Leanne informed me that the car was being delivered on the Friday ( a week from first applying) . The poor guy delivering it, had been stuck in traffic all day, but Leanne kept ringing me and keeping me up to date on what was happening. The whole process from start to finish was efficient and easy. It took a week from applying, to me getting the car, and what a belter it is :) i am more than happy with my little run around, and for a price i can’t grumble at £118 a month for 5 years. Now, I thought perhaps the interest might be stupidly high but it isn't at all, it’s only around 1700 more. I know the price is higher than the original garage sale will have been, and so they make money there, but the price offered was reasonable for me and I’m more than happy with the benefits included. I have 12 mths breakdown covered, 12 Months warranty, 30 day money back guarantee, and MOT covered for 12 Months. They guarantee at least 6 months to the first mot is due on the cars. Mine is November, but I have peace of mind that any repair costs will be covered as I will be still in the 12 month bracket. I still can’t believe I’m running around in a lovely little car :) I wish I had done this years ago, but never in a million years thought anyone would entertain me. I can not fault this company from start to finish and would recommend them to anybody. Definitely trustworthy and customer dedicated, and Sayan needs a pay rise as his interpersonal skills where fantastic and he was a joy to speak to :) Thanks for everything i3! I am one extremely happy customer if you couldn’t tell already :D
2 years ago
Read motorlend.co.uk (previously i3.finance driven by motor.market) Reviews
motorlend.co.uk (previously i3.finance driven by motor.market) has a 4.7 average rating from 841 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial