BEWARE AVOID
BEWARE ! Purchased a 2.5 year old Kia Soul last month from the Widnes branch with 4.5 yr warrenty remaining and a full *service history **which is essential to VALIDATE your warranty** ...after buying the car I found out there is NO service history with my vehicle I then emailed / called multiple times and have had NO help just told “the previous owners not provided it” !! THEN WHY SELL IT WITH A FULL SERVICE HISTORY - which means the 4.5 yr warrenty is worthless. ZERO help. Once they have your money they will not assist you in any way. This car was sold under false advertising. Do NOT trust them. I have a car I paid well over the odds for based on zero warrenty and zero service history but most disappointing is their lack of desire to simply fix the issue and keep a customer long term. I am taking legal advice. Absolutely disgusted that a major chain would act so disreputable.
4 years ago
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