I was told I would receive full service history, warranty (from vw), a spare key and wouldn't be messed about with the agreed part ex agreement. I received none of the aforementioned and they argued the part exchange price. After endless communication I only received the service history. I was basically called a liar about the spare key. Terrible customer service, Terrible staff I presume trained by a Terrible company. AVOID!
9 months ago
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