Took car back to motor point several times the first within a week of buying the car ,with the issue of a very loud noise from the front of the car this was a intermittent fault but one I had video evidence of , informed by motor point birtley that they couldn't find any issues and they said if I wasn't happy to take the car to a Peugeot dealership , with a bit of bad health and not being able to drive the car I decided to wait until the mot and service was due and within 20mins the garage had found several major faults with the brakes,the pads , disc , calipers and brake lines needed to be replaced with a price of £5268 and a ten week lead time for the parts,I had purchased the warranty from motor point (the reason being I had done homework on the type of car I was buying and the issues it could have )told yes it's all covered on the day of purchase but now warranty company will only pay out for the mot failure informed motor point with several emails and phone calls ,by now this had become a stressful time for myself ,motorpoint were not helpful at all and once I got my car back from a Peugeot dealership guess what no noise informed motor point they still denied liability because of the time scale and the mileage done(mileage was done while car being used for work and going to garage )in the end warranty paid out £750 and motorpoint £500 as a gesture (not one I was happy with but I wanted to put a end to this bad experience)all in all I wouldn't recommend them or they warranty,use emails instead of phonecalls to keep records and if u find any problems with the car you have bought take it back asap ,
2 weeks ago
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