Purchased a car from the Birmingham branch not only was the car not road worthy their customer experience was a big fat Zero as we was returning home to Wales in the car which was a Renault Capture we got onto the M5 motorway and picked up speed the car started Shuddering virigously called the customer care line had him listen to the car and he stated he didn’t think the car was safe to drive we was on the M5 it was a terrifying experience as we lived in Wales we arranged to get the car back to the Newport Branch and told them we didn’t want it fair to say The Newport Branch was nothing but very helpful and sympathetic and went above and beyond to resolve the issue Birmingham Branch you need to watch how the Newport team work and up your game This review is for the Birmingham Branch only