The product finiish looks great, welds look well done, attaches to car receiver okay. Exceptions are the following: 1. The 5/8" hole in the receiver to attach a bike rack, or receiver extension, seems not to be drilled in a standard position. I had to cut off 5/16 of my bike rack hitch to get to a hole, then enlarge that hole to be able to attach to the lift. The lift hole is placed horizontally too close to the vertical lift bar. 2. The vertical lift travel arm, housing the screw, could be a tighter fit with its main vertical support, it wobbles side to side. 3. The electric lift motor works well but is a little slow. 4. Little contact from seller after placing the order. The only acknowledgment was they received my payment and order number. No shipping info, delivery date.