Mountain Warehouse at Southcentre mall is not even deserving of 1 star. If I could I would give 0 stars based on the customer service I witnessed. A mother was in the store with her baby and 2 toddlers, frantically trying to look for winter jackets. The two toddlers were running around in and out of the racks, like many of them do. I was absolutely shocked when one of the sales associates, a lady maybe in her 60’s,(not trying to be discriminatory- specifying an age to possibly identify the associate) told the mother this wasn’t a playground and ask that she leave. The mother was in shock and asked to speak to a manager. The lady told her he was in the UK and his number could be found on their website. If I didn’t need my thermals and ski socks for tomorrow, I would have dropped all of it right on to the floor and walked out. Shame on you Mountain Warehouse. Is this how you treat your customers?