Mountain Warehouse Reviews

"I visited Mountain Warehouse at Richmond Centre today to buy a pair of sandals I had seen online. One of the staff members, Kamelpreet, was incredibly kind, friendly, and accommodating.\r\n\r\nI asked if they had the Cyprus Women's Sandal in a size 7. She couldn't find it in their system, but instead of stopping there, she kindly offered to check the stock room. She came back with a size 7, and it fit me perfectly.\r\n\r\nAlthough Kamelpreet wasn't the one who helped me at the checkout, as she was assisting another customer, I wanted to recognize her for providing excellent customer service. I truly appreciate her kindness, helpfulness, and willingness to go the extra mile to help me find exactly what I was looking for.\r\n\r\nAs someone who had just finished a 10-hour shift, I truly appreciated Kamelpreet's kindness and willingness to help. Sometimes, a simple act of going the extra mile can make a long day so much better. Thank you, Kamelpreet, for making my shopping experience such a positive one!"

"They gave me hope when I was uncertain."

"I purchased a Hill Packable Waterproof Jacket - Style:057897 - Colour: BLACK . But Salesperson: Steven He didn't offer us - Packaway Bag - comes with its own 'stuff' bag, perfect for light travel and very convenient.\r\nWhich comes with the jacket.This was understood after I got home.\r\nYour employees don't know the products they sell.\r\nI am disappointed with the purchase and the service."

"Ordinarilly exceptionally good about returns as was with first ever. Bicycle Jacket (as was with otherwise trainers whose soles became detached...KEAN or KEENE or KEANE was it)? Really good bicycle jackets. BUT. The zips are worse than useless! Should they choose to enhance the zips, I should most deffinitely shop there again. Ordinarilly. Good store. Good CON{(ned)demned}sumer relations, BUT downright irritating.\r\n\r\nHow fortunate I am. Unlike hither too. I maybe foolishlypurchased a spare. But it maybe rendered, the warranty useless, which in any event, due to relocation some 500km south of inverDrunkenINCAPAPABLESjunkiesDISFUNCTIONALS, I may have misplaced, more likely lost the receipts. Lamentably. I shall miss their exceptionally empathetic Irish manager. Quite at variance with his inverArsehole(d) predecessor.\r\nDespite these repeated, irritations. I should continue to purchase from, Mountain Warehouse.\r\nThough I was dismayed, I had to pay a further \u00a330 to rectify the problem, their manufacturers created and\/or compounded to rectify as such.\r\nNo longer uaving access to receipt(s), I cannot verify the date(s).\r\n\r\nPlease advise how, most unusually, I may upload photograpic evidence to Trust Pilot as with Google.maps and\/or Google.io...said photograph(s) already, yet forwarded to Mountain Warehouse.\r\nShould Trust Pilots CENSORS, no doubt, respond. Please request I forward, most recent, said 2 images. Others both long ago & recently previously repeatedly forwarded to Mountain Warehouse & since deleted. Advising such that. Should they enhance the zips, I shouldn't have had to. I would most deffinitly, repuchase, (as I should, aforementioned Training shoes too, whose name I am, since, now uncertain of brand)?\r\n\r\nHither too. Returns. No problem & full reimbursement. Lamentably upon this occasion. Mission IMPOSSIBLE."

"Ordinarilly exceptionally good about returns as was with first ever. Bicycle Jacket (as was with otherwise trainers whose soles became detached...KEAN or KEENE or KEANE was it)? Really good bicycle jackets. BUT. The zips are worse than useless! Should they choose to enhance the zips, I should most deffinitely shop there again. Ordinarilly. Good store. Good CON{(ned)demned}sumer relations, BUT downright irritating.\r\n\r\nHow fortunate I am. Unlike hither too. I maybe foolishlypurchased a spare. But it maybe rendered, the warranty useless, which in any event, due to relocation some 500km south of inverDrunkenINCAPAPABLESjunkiesDISFUNCTIONALS, I may have misplaced, more likely lost the receipts. Lamentably. I shall miss their exceptionally empathetic Irish manager. Quite at variance with his inverArsehole(d) predecessor.\r\nDespite these repeated, irritations. I should continue to purchase from, Mountain Warehouse.\r\nThough I was dismayed, I had to pay a further \u00a330 to rectify the problem, their manufacturers created and\/or compounded to rectify as such.\r\nNo longer uaving access to receipt(s), I cannot verify the date(s).\r\n\r\nPlease advise how, most unusually, I may upload photograpic evidence to Trust Pilot as with Google.maps and\/or Google.io...said photograph(s) already, yet forwarded to Mountain Warehouse.\r\nShould Trust Pilots CENSORS, no doubt, respond. Please request I forward, most recent, said 2 images. Others both long ago & recently previously repeatedly forwarded to Mountain Warehouse & since deleted. Advising such that. Should they enhance the zips, I shouldn't have had to. I would most deffinitly, repuchase, (as I should, aforementioned Training shoes too, whose name I am, since, now uncertain of brand)?\r\n\r\nHither too. Returns. No problem & full reimbursement. Lamentably upon this occasion. Mission IMPOSSIBLE."

"\u26a0\ufe0f\ud83d\udce2\ud83d\udea8 MOUNTAIN WAREHOUSE Do not buy their cheap clothing. mountain warehouse junk bootsDo not buy their cheap clothing.\r\n\r\n\u00a3200 boots\r\n\r\nBoots metal tab\/hoop pulled off. BY A 13 YEAR OLD GIRL.\r\nNot even one wear.\r\n\r\nBoots were a gift for my 13year old daughter.\r\n\r\nNo receipt =\r\nNo help from customer services at all.\r\n\"CAN'T DO ANYTHING WITH OUT RECEIPT \"\r\nROBOTIC CONDESCENDING TERRIBLE ATTITUDE POLICY\r\n\r\nSent images of brand new boots in box with all packaging and labels, clearly unworn mint except for the ridiculous damage.\r\n\r\nNo help whatsoever.\r\n\r\nJust rude condescending customer service reps"

"\u26a0\ufe0f\ud83d\udce2\ud83d\udea8 MOUNTAIN WAREHOUSE Do not buy their cheap clothing. mountain warehouse junk bootsDo not buy their cheap clothing.\r\n\r\n\u00a3200 boots\r\n\r\nBoots metal tab\/hoop pulled off. BY A 13 YEAR OLD GIRL.\r\nNot even one wear.\r\n\r\nBoots were a gift for my 13year old daughter.\r\n\r\nNo receipt =\r\nNo help from customer services at all.\r\n\"CAN'T DO ANYTHING WITH OUT RECEIPT \"\r\nROBOTIC CONDESCENDING TERRIBLE ATTITUDE POLICY\r\n\r\nSent images of brand new boots in box with all packaging and labels, clearly unworn mint except for the ridiculous damage.\r\n\r\nNo help whatsoever.\r\n\r\nJust rude condescending customer service reps"