First, they told me it would be picked up that coming Saturday for sure in an enclosed truck. Then tell me they couldn't find anybody to pick it up that Saturday. Then they told me it would be picked up on Tuesday which they also changed and said they couldn't find anybody else because that driver had car trouble. Then they told me it would be picked up Wednesday, But when they showed up, it was not in an enclosed truck so the motorcycle was transported in an open trailer Even though I paid extra for an enclosed trailer. Then they told me it would be delivered that Friday which they again changed to Saturday morning then Saturday afternoon.. And didn't take any money off the price even though it was an open trailer and I paid extra For an enclosed trailer. So if you choose them don't expect anything to go as planned or as they promise.