My father bought a ride on mower on 5th June, it was delivered on the 17th June damaged. Looked like it had been bashed around had loads of bent bits and body damage. Emailed them straight away and followed up with a call. Told they would arrange a collection. Wasn't collected until 28th June after numerous calls and emails. Fobbed off with guy is busy training a member of staff or not in or in a meeting and nobody else can deal with it. We requested a refund. Got email to say it had been inspected and a refund would be issued 5-10 days. It's now 16th July and no refund. Always get fobbed off with an excuse. Only one finance person and he's been off ill. It's getting a joke. I wouldn't recommend them. Since writing this review I have been fobbed off again. Saying the money will be in his account in a few days. Don't trust them.