Ordered a transfer to airport. Driver was not at the point of pick up selected at the map in application and did not call. We were running with heavy luggage and seeking the car ~25 minutes and finally managed to find other taxi at 50% higher price. Hopefully we were not late to our flight. Support refused to return money and sent "proofs" which show that driver was waiting for us at absolutely different place with different address. After sending my proofs support stopped answering.
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