Mozio Reviews

Name: Mozio
Rating: 4.69

4.7 Rating 1,350 Reviews

94 %

of reviewers recommend Mozio

Company Reviews

Questions

Metrics

4.7

Based on 1,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

5145865362

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Mozio 1 star review on 25th January 2025

Jean Cadet

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communicated with us through Whatsapp. No problem with the driver or the ride. Love how our airport transfer as a family with a child was very seamless!”

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Posted 1 day ago

“Great service. Easy to locate at airport comfortable car with very good driver highly recommended”

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Posted 2 days ago

“Alex , was a very good driver, on time to the meeting point.”

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Posted 2 days ago

“Professional driver and very respectful.”

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Posted 2 days ago

“Amazing Service Driver Arrive on time Comfortable Ride”

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Posted 4 days ago

“Ease of reservation process, Timeliness of the driver, you kept us informed with your emails, just a pleasant experience all around.”

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Posted 4 days ago

“Vriendelijk en hulpzaam”

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Posted 5 days ago

“Service impeccable. Très bon Prix Chauffeur efficace, pro, et sympathique. Juste bien valider la point de rdv et bien vous organiser pour avoir une puce de téléphone. Merci pour le service 🙏👍”

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Posted 6 days ago

“The transportation was easy and reliable. Our drivers were friendly and on time. Made the trip to have ease of knowing the ride was covered when needed. Six people and six bags and room to spare! Very reliable.”

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Posted 6 days ago

“Punctual, polite and friendly driver.”

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Posted 1 week ago

“On time and very helpfull”

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Posted 1 week ago

“Chauffeur très ponctuel, poli et avenant. Le transfert vers l’aéroport s’est fait dans un véhicule propre, privé et rassurant. Un grand merci à Mohamed Abdelrazik pour sa gentillesse et son professionnalisme.”

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Posted 1 week ago

“Very informative and well organized. Got an email about the driver's contact the night before. The driver came early and waited patiently for us. Very safe driving.”

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Posted 1 week ago

“I had an absolutely excellent experience with this car service. From start to finish, everything was seamless and professional. The driver was right on time, which made my trip completely stress-free, and the communication was outstanding throughout the entire process. I really appreciated receiving multiple reminders before my pickup it showed great attention to detail and made me feel well taken care of. The vehicle was comfortable, the service was reliable, and everything went exactly as promised. This was one of the smoothest transportation experiences I’ve had, and I would highly recommend this service to anyone looking for punctual, well-organized, and professional transportation. I will definitely be using them again!”

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Posted 1 week ago

“The were so friendly and on time.”

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Posted 1 week ago

“Our ride coming in with our first driver Zhu Xufeng 12/25/25 went great. He was very communicative. Our return transfer did not go well. We had a 6:00 am pick up 12/31/25 and the driver called the night before to ask if we could be ready at 5:45 am. I told her yes. However she called twice 5:38/5:43 asking if we were coming down or she would cancel our ride. I told her yes, and reminded her as a courtesy we will be early, but please do not mistake our original pick up time was for 6:00 am. I explained to her we were heading down. My 5 yr old had to rush back to the restroom, so we didn’t come down until 5:47 am. Once my entire family made it downstairs she refused to take us. Staying she will cancel the booking. She continued to stress how she had another pick up at 6:30 which is why she called for us to be early. She said time is money and was overly concerned with her 6:30 pick up and making it back on time. She called her dispatch who sided with the driver stating she told us to be outside early. She was more concerned with the driver and not us as the customer. Now a new driver did come at 6:00 am to take us to the airport, but not without the previous lady voicing her concerns. THEN, to make matters worse she called our new driver during our ride to continue her vent and rant to him. He continued to say ok, ok, ok then hung up on her. This all happened in front of her kids. The funnier part of this incident is we own a limousine company in our own city so we understand the business inside and out. This was not handled properly and the booking should have been assigned to another driver who was available. From now on, I will book transportation separately and never be forced to use MOZIO again.”

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Posted 1 week ago

“Información clara y precisa. Puntalidad. Amabilidad del conductor y comodidad del vehiculo. Servicio excelente”

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Posted 1 week ago

“This is by far the WORST company I’ve ever dealt with in 30 years of travel. They took our money and never showed at the airport to pick us up. No response and no remedy. This is a scam and they should be out of business. We paid a reputable company for transportation and they still have our money!! BEWARE”

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Posted 1 week ago

“Une belle expérience le chauffeur à l'heure Même avant l'heure”

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Posted 1 week ago

“Driver was very attentive and helpful. Peaceful ride to the airport on a day with horrific weather. I would easily book again. Thank You!”

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Posted 1 week ago

Mozio is rated 4.7 based on 1,350 reviews