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Mozio Reviews

4.7 Rating 1,235 Reviews

94 %

of reviewers recommend Mozio

Company Reviews

4.7

Based on 1,235 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

5145865362

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I highly recommend to not use this service. I cancelled my reservation that would have been needed in 113 days, 24 hours after booking it. On the website they made it very clear you could cancel at anytime with no additional fees. Well they did NOT make it clear that they would give you a “coupon” and not a full refund. I connected with customer service and all they could give me was a clearly automatic generated response of “We understand this may not have been what you were expecting originally and we apologize for the inconveniences this may cause.” I will do what I can to share this review and experience I had on every site so people are aware and shop around for a better and much more clear service.”

Posted 3 years ago

“Bottom Line: Once you book, cash stays in their pockets. You will only receive a credit voucher if you cancel. Even after talking to customer service, no refund will be issued. Background: I booked today, Nov 06 2020, for a shuttle service for Dec 31 2020. I did my homework and made sure that the free cancellation was true. Saw the good reviews, read the company FAQs, then I booked the shuttle service. Few hours later, our plans changed, even though they said Cancellation up to 24 hours prior to service date, they will not issue you a refund, instead they will only issue you credit. I asked for a refund back to my card and they state that the policy says credit only. I checked their website and it is not stated that only credit will be issued.”

Posted 3 years ago

“Excellent customer service, when you’re got to get from and the airport to get your plane, a transfer company has a very important part to play!! This company will treat you from the first moment they meet you at airport. I highly recommend them to all with my pleasure. 5 *****”

Posted 4 years ago

“Driver was at pick up location before time and the whole ride was very pleasant. Exceptional customer service and turns out had a good sense of humour”

Posted 4 years ago

“Timely point to point pick up service leave you no worry on travel.”

Posted 4 years ago

“Good customer service”

Posted 4 years ago

“Globalement bien, même si erreur de porte dans les mails reçus mais les portes étaient proches.”

Posted 4 years ago

“The driver was early, courteous and the ride to the airport was very smooth… Your punctuality, your clean cars, you're polite drivers… I'm very impressed with Mozio and I will use you again…”

Posted 4 years ago

“Punctual and very friendly driver. Stanley our driver was very helpful. When we reached out Hotel it was dark and the entrance did not look very safe. Stanley ensured that my niece and I was safely checked into our hotel before leaving. Thank you very much Stanley!”

Posted 4 years ago

“Very good. Totally recommend!”

Posted 4 years ago

“Nice Ride Nice Car Nice personality Nice English Skill --- Perfectly for me --- Pudit from Bangkok,”

Posted 4 years ago

“Punctual and efficient, a hassle free ride which is always appreciated when you are travelling.”

Posted 4 years ago

“We really enjoyed our transfers both to our holiday apartment and back. Two different drivers both interesting informative reliable and with great sense of humour. Just what we needed and would definitely use this company again.”

Posted 4 years ago

“Good car for transfer”

Posted 4 years ago

“Thank you for the proper and direct ride from airport to hotel. The driver was outstanding and was waiting for me with name sign at the airport. I used Heycars before in VIetnam and higly recommend this service for no non-sense transportation.”

Posted 4 years ago

Mozio is rated 4.7 based on 1,235 reviews