Mozio Reviews

Name: Mozio
Rating: 4.69

4.7 Rating 1,235 Reviews

94 %

of reviewers recommend Mozio

Company Reviews

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Metrics

4.7

Based on 1,235 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

5145865362

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 1 year ago

“Lovely clean car.The driver was very nice.Very pleasant experience”

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Posted 1 year ago

“Everything was as expected for our trip from cancun airport to the Westin Lagunamar resort. The only disappointing part was that it said driver gratuities were included but upon arrival at the resort , the driver expected a gratuity. We paid but just felt it unfair to say on site that the gratuities are included in price and then having to pay additional monies. Would recommend Mozio as we have used several times and have been fairly happy with service and pricing!”

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Posted 1 year ago

“Right on time. All perfect”

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Posted 1 year ago

“Very friendly drivers, excellent curside service”

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Posted 1 year ago

“The service was good. The drivers were professional and the ride was relaxing.”

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Posted 1 year ago

“Te recogen muy temprano para el vuelo de regreso. Estuvimos casi 4 horas antes y nuestro vuelo era local. Por lo demás súper bien”

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Posted 1 year ago

“very nice vip transport. But no baby and booster seat provided even though this was requested.”

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Posted 2 years ago

“Very good - driver was polite and friendly. But it was hard to find the agent outside, hence 4 stars. Once we did, she and ger colleague were pleasant and helpful.”

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Posted 2 years ago

“Jeremy was great. We had great conversations, his driving was great, very friendly. I paid for a meet and greet, thinking someone would meet me at baggage claim with a sign. That didn't happen. Jeremy texted me a picture of where he was wsiting outside. My luggage took a while so he had to drive around. I texted him the cor if my luggage and my sweatshirt(hot pink). He knew who I was when I walked out because if the sweatshirt. Then held up a sign with my name. Not the meet and greet I was used to. Other than that mishap, my experience was great”

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Posted 2 years ago

“I used Mozio on my arrival to D.R. and departure. Both drivers were on time and courteous and vehicles were air conditioned, clean and comfortable. My only complaint is I had to call to confirm my return p/u and the hold time was insane. Maybe try email or text confirmations, but I would still recommend.”

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Posted 2 years ago

“Perfect, eksept that the driver was a little late.”

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Posted 2 years ago

“Best experience ever, professional drivers,. Very puntual, friendly. Won't hesitate recommending moxio to any clients.”

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Posted 2 years ago

“Well the driver was very friendly, helpful and polite, i had an awesome time keep up the Awesome work MOZIO.”

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Posted 2 years ago

“The 4 employees I interacted with are why my experience wasn't a complete disaster. I called when my plane was delayed and the man who answered was so helpful and made me feel 100% confident our ride wouldn't be cancelled. When we arrived at Cancun Airport the man who greeted us was so friendly and kept us up to date because there was a sinkhole and he was having trouble getting us a car. After an hour we got the last ride which was no longer private but shared AND the drivers SUV had a broken rear door so he said he couldn't take all of us and our luggage. After 5 minutes my husband asked why we couldn't just pass it through the back over the seats. Thank god they listened and we were finally on our way. The beer on board was a welcome after a 12 hour saga. I will say that this poor Suburban almost couldn't make it up our hotel driveway. He had to back up 3 times before he had enough power to make it. sad. One week later we waited for our driver and Alberto (I apologize I do not have the other 3 gentlemens names) and he called to day he would be 15 minutes late, great communication. What should have been a one hour trip turned into two. The traffic due to the sinkhole is the blame not Alberto. He was hilarious! He had the beer too which was appreciated with the stress of getting to the airport on time. He was super friendly, kept us talking and relaxed. If I got too quiet he would ask if I was okay and then find a fun song on the radio. I hope we go back and can request him.”

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Posted 2 years ago

“Alles correct geregeld. Top.”

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Posted 2 years ago

“a bit expensive.but i arrived early and went through custom like the wind.they are able to pick me up a hr early then time requested .that was a plus and i appreciate”

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Posted 2 years ago

“On-time, courteous drivers”

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Posted 3 years ago

“Ride was fine. My directions told me to wait in front of Margaritaville Air and look for my name, which will be held up by the driver. I stood in front of Margaritaville and there was no one holding up my name. I waited for what seemed to be 20 minutes. Finally a taxi cab driver told me to walk up a little ways and sure enough I found someone holding my name. The lady then walked us up to the van area and our van was not there. So we ended up waiting another 15 minutes. Glad I didn't elect for a shared ride, that way I didn't have to be further delayed waiting on others. When the van pulled up, we got in and drove right away. It was just the miscommunication and the wait time that I am unhappy with.”

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Posted 3 years ago

“The driver thought he was taking me to the airport. Luckily I understood what he said even though my Spanish is terrible. I managed to communicate that I needed to go to bus station not airport, which is what I had reserved. Other than that it was quick and pleasant.”

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Posted 3 years ago

Mozio is rated 4.7 based on 1,235 reviews