We had booked a transfer from Lombok to Denpasar airport through Mozio. I asked them about the details of the transfer (pick-up time, route, ship, speedboat or plane, etc.) - only answer was that it is not a limousine but a Sedan. Who cares about that???? Then at the supposed pick-up time (12:00) no driver showed. We waited another 15 min., still no one appeared. Since the last ship transfer to Bali is schedules at 13:00 we organized a private transfer to Denpasar at my own cost 😡. 40 min. later the driver called me, that he is waiting in front of the hotel! At that time we were already on the boat to Denpasar! Do NOT consider Mozio as partner if you want to reach a flight reliably!