I would give 0 stars if I could. What poor customer service after who knows how many emails, calls, and online chats I have submitted. I had ordered a camera on Sunday and paid to have it shipped to me Thursday due to needing it for an event. I had not received any notice of it being shipped so I reached out yesterday and was told that my purchase was flagged along with excuses of their website being down which is poor customer service. I was promised who knows how many times that a supervisor and the security department were calling me by the end of yesterday and never did get called. I am not shocked since after reading complaints with the BBB (Better Business Bureau) that this has happened before so along with filing a complaint with the BBB, I will make it my responsibility to let my voice be heard by taking my story to every place I can write a review along with social media due to this issue on their end ruining my vacation.