Think twice before you do trade-in with this company. Sent a DSLR to them for trade-in. They deducted the trade-in quote for battery and charger not included. Contacted the customer service if I can send the battery and charger for a supplemental quote. No one responded yet. Now I got the point. They actively bet you would not include the accessories (which is common for trading-in used items) and deduct the quote to increase their margin, which is outrageous.
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