Don't bother trying to sell equipment to them, they will not answer the phone to help you through it. Instead they will send you an email with crappy instructions. You will waste several weeks trying to get your equipment to them just for them to low ball you. The return process is just as bad as trying to sell to this "company." They will send you crappy instructions and you have to go through a painful process to just return equipment. You will have to call to send them the tracking number and they do not like to answer or get back to you over the phone. Take your business to KEH. A lot friendlier and easier to use.