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Anonymous
I spent £1,250 on a Nikon Df body which developed a battery drain fault - three bars to dead within a week. I contacted MPB well within the 6 months warranty period and was advised by a staff member to conduct very tests to identify the cause - no SD card, no lens, other battery, other charger etc. I was even persuaded to buy two further Nikon batteries to test. Each test took a week or so to complete and when it was clear it was a camera fault I contact MPB same staff member again to return camera and I was told that the testing had taken us beyond the 6 months warranty period, and they have refused flat to accept the camera for repair, despite having first been informed of the fault well within the 6 months period. All I was offered an insulting £10 voucher on my next £100 spend, but no warranty repair! I'm now left with a £1,250 doorstop or expensive Nikon repair, plus small claim court, which I intend to pursue. I googled MPB reviews and found I wasn't alone - absolutely hundreds of negative experiences with this company! Wish I'd done this first!!
2 years ago
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