We have a guest lodge and ordered 4 couches from MRP Home. 3 of the four couches has broken at the same place and I logged an email complaint as per customer service's request with pictures and our order number. To this day no-one can give me any feedback or has made contact it is nearly 3 weeks!!!! The couches were the "studio corner units", terrible quality and a huge design fault, do not purchase any couches from MRP Home. They are made cheap for a high price tag. I am so disappointed in the service and the quality, I will never even support MRP Home in store either, so sad as I bought most goods for our lodge rooms there. I will keep disputing this until we receive our money back.