Anonymous
I bought a pair on Common Project sneakers from Mr Porter when i was in Australia for $300 US. When I received them they were too small so I returned them. When I tried to swap them over on the phone with the CS person for a larger pair, they said I'll have to repurchase them and we'll a refund your money. I let them know that I'll be heading back to the US soon and will they get here in the time frame they allocated. They said just to be safe just purchase them when you get back to the US. When I tried to repurchase them in the US they were $480US. I asked kindly for them to match my originally price and they refused. I mentioned I was just following the advise your CS person told me, they still refused. This company is an absolute joke do not work with them they have terrible customer service and they have no idea how to treat people. SHOP AT YOUR OWN RISK, THIS COMPANY IS A DISGRACE
2 years ago
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MR PORTER has a 1.9 average rating from 63 reviews

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