A very good experience all round with good comms, a good price & prompt delivery. The no added sugar chocolate pods were just right for my Nespresso Krups machine & they proved a lot less sugary than other brands we've tried They are a bit sweeter though than normal cocoa which unfortunately isn't as yet available in pods, but they are an excellent substitute This brand is also rated the best everywhere for flavour & they certainly live up to their reputation. But with Mugpods they are a lot cheaper than elsewhere. I would definitely buy again from Mugpods