Fabric on sofa is `bobbling` after only 9 months. It has been inspected and deemed `normal` and, we are told, given time it will gradually dissipate. Our lovely new sofa looks as if it is 9 years old, not 9 months! Customer service has been appalling. We will never shop there again and would recommend you buy your furniture elsewhere - John Lewis and M&S are far superior for quality and customer service.
9 years ago
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