The design of their sofas is good. That's all I can say that is positive about the company. The sofa we received was NOT the sofa we sat on at their showroom: the cushions were the wrong size, had massive gaps between them and the sofa, cheap fabric that went saggy after the first use with absolutely zero stain proof coating (we paid extra for that!). The company is EXTREMELY dismissive and really only makes an effort with the prospective buyers. The moment the sale is done and the full payment received Multiyork become dismissive to the point of being rude, unhelpful. They have been ignoring all our emails, I had to chase them for months to get hold of someone, who could respond to our complaint. In the end "computer said no" to all our enquiries and complaints with no offer to fix the issue or even get someone to look at their "luxury, bespoke" sofa for a second opinion. My advice - go to IKEA and save yourselves hundreds of pounds on this pile of cheap crap that is Multiyork Furniture.