Wow, I am so shocked after trying to find out about my order as I had not received any confirmation, was told not this number, called the number I was given to be told, there are 5 of us in this office, I just spoke to you and gave the order number, yes I tried to explain but I was told to ring this number, not knowing it was the same place.
The very unprofessional and unhelpful person I spoke to was speaking over me and was quite rude stating that she just spoke to me.
All I wanted to know is when I may receive My order which was placed last week, she said check my junk emails, I again tried to explain that I have only my invoice for payment with PayPal, again speaking over me.
I said when will I receive the items, to be told “I don’t know” I then said I am going to cancel the order and complain as her customer service skills, or lack off were shocking to which she replied, I have told you, continued to speak over me and then cut me off, I don’t normally complain and understand with current times things are difficult but I felt the need to as this company are quick to take payment but no communication about the order, I will be telling everyone, DO NOT bother giving them you’re custom and spend else where.
Also, it has taken me several calls and emails to which I still wait a reply.
Maybe I should have read previous reviews before purchasing.
4 years ago
Musbury Fabrics has a
2.1
average rating
from
12
reviews