Do not use this Company!
I was a loyal customer with Musclefood for several years. To be fair the food is okay when you actually get what you order. They quite often forget items or put the wrong items with your delivery. This is frustrating but can be forgiven.
But what cant be forgiven is when they charge you for a full delivery that you don't receive and then their customer service team refuse to give you back your money!
Their biggest problem is the delivery company the use. The boxes often arrive damaged and clearly thrown about the back of a van and quite often, they just leave the food outside your door (without even knocking / ringing the doorbell). I guess this not a problem if you live on a quiet street but I live in an apartment building on a busy road and they recently left the food outside and it was stolen. Musclefood customer service tell me that as the driver left the box outside the address, it counts as leaving the delivery "in a safe place" and refuse to replace the food or issue a refund.
Avoid this Company if you live in an apartment building!
4 years ago
MuscleFood has a
4.3
average rating
from
4,134
reviews